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Appointment reminder agent for Dentrix

The appointment reminder agent for Dentrix reads tomorrow’s Dentrix diary and confirms or moves each booking there.

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Bright Street DentalAppointment reminder agentSMS
  1. Appointment reminder agent: Hi Ruan, a reminder of your appointment at Bright Street Dental tomorrow at 09:00. Reply 1 to confirm or 2 to move it.
  2. Customer: 2
  3. Read open slotsDentrix
  4. Appointment reminder agent: No problem. Thursday at 11:00 or Friday at 14:30?
  5. Customer: Friday.
  6. Moved to Friday 14:30, slot offered to the waiting listDentrix
Sample conversation. People, brands and figures are made up.

What it can do with Dentrix

  • Reads tomorrow’s Dentrix diary and confirms or moves each booking there
  • Read recalls due in Dentrix and invite each patient to book
  • Fill a cancelled slot from the waiting list
  • Send pre-visit forms and reminders, and confirm attendance

Tools.

DentrixCustomSMSLiveWhatsAppLiveGoogle CalendarCustomVoice and phone callsLive

Questions

What does the appointment reminder agent do with Dentrix?

Reads tomorrow’s Dentrix diary and confirms or moves each booking there.

Is the Dentrix connector live?

Not yet as a ready-made connector.

Which channels does the appointment reminder agent use?

SMS, WhatsApp, email or a phone call, per person and per practice.

Does the agent write into Dentrix?

Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.

Can the agent check what a patient’s medical aid pays?

It can explain what the patient’s plan guide says about dentistry where the scheme’s guide is on file, and point them to the scheme to confirm.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The appointment reminder agent by vertical

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