Custom, built in days
Protocol agent for Attentive
The protocol agent for Attentive adds day 7 and day 30 check-in replies to the customer’s Attentive profile.
Northfield NutritionProtocol agentWeb chat embed
- Order deliveredAttentive
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with Attentive
- Adds day 7 and day 30 check-in replies to the customer’s Attentive profile
- Add what a customer told the agent, like their goal, to their Attentive profile
- Start a flow in Attentive from a conversation, like a reorder reminder or a welcome series
- Pick up replies to a campaign and answer them as a conversation
Questions
What does the protocol agent do with Attentive?
Adds day 7 and day 30 check-in replies to the customer’s Attentive profile.
Is the Attentive connector live?
Not yet as a ready-made connector.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Can the agent change orders or subscriptions in Attentive?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.