Custom, built in days
Lab results agent for Cliniko
The lab results agent for Cliniko explains lab results in plain words and books the next step.
Riverside Family ClinicLab results agentWhatsApp
- Results released: full blood count and lipid panelCliniko
- Lab results agent: Hi Johan, your results from Riverside Family Clinic are ready. Want me to go through them?
- Customer: Yes please. Is anything wrong?
- Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
- Customer: Can you book that?
- Booked a follow-up for ThursdayPractice diary
What it can do with Cliniko
- Files the explainer with the patient in Cliniko, and books the follow-up there
- Read the diary in Cliniko and book, move or cancel an appointment when someone asks
- Send the practice’s own intake form before a first visit and file the answers
- Find people who have not rebooked after a visit and invite them back
Questions
What does the lab results agent do with Cliniko?
Files the explainer with the patient in Cliniko, and books the follow-up there.
Is the Cliniko connector live?
Not yet as a ready-made connector.
Does the lab results agent tell people what their results mean for them?
It explains each result in plain words against the lab’s reference range and says which sit outside it.
Does the agent write into Cliniko?
Only what you allow: usually intake answers, call summaries and documents, for your clinicians to review.
Does the agent triage or diagnose patients?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.