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Stress check-in agent for Voice and phone calls

The stress check-in agent for Voice and phone calls runs the check-ins on Voice and phone calls.

Quiet HourStress check-in agentVoice and phone calls
  1. Stress check-in agent: Hi Priya, quick check-in. From 1 to 5, how stressed have you felt this week?
  2. Customer: 4. Deadlines.
  3. Red-flag check: none foundSymptom red flags
  4. Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
  5. Customer: A counsellor.
  6. Booked Thursday 12:00SimplePractice
  7. Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
Sample conversation. People, brands and figures are made up.

What it can do with Voice and phone calls

  • Runs the check-ins on Voice and phone calls
  • Call a person’s phone number, or talk in the browser from your app or site
  • Ask what your team would ask, in your brand’s voice
  • End every call with a transcript and a summary on the person’s record

Questions

What does the stress check-in agent do with Voice and phone calls?

Runs the check-ins on Voice and phone calls.

Is the Voice and phone calls connector live?

Yes.

Is the stress check-in agent a therapist?

No.

Is it the same agent on Voice and phone calls as on our website?

Yes.

What happens if a member is in crisis?

Described symptoms go through a fixed red-flag list.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.