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AXA Health for AI agents

The AXA Health connector lets Health Loops agents work with a health insurer in the United Kingdom.

Start free with this agent

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionAXA Health
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with AXA Health

Match the member to their AXA Health option from the 2 on file (Personal Health and Business Health), with their membership number, from a message or a photo of their card
Answer general questions about AXA Health cover, and send plan-specific ones to the AXA Health service line rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Find network hospitals, clinics and GPs near the member, then give the AXA Health service line to confirm before an admission

Tools.

AXA HealthLive Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Country: United Kingdom
Type: Health insurance
Options on file (2): Personal Health, Business Health

Questions

What can an AI agent do with AXA Health?

Match the member to their AXA Health option from the 2 on file (Personal Health and Business Health), with their membership number, from a message or a photo of their card.

Is the AXA Health connector live?

Yes.

Which AXA Health options does the agent know?

2 options: Personal Health, Business Health.

Does the agent quote AXA Health benefits?

Not from memory.

Does the agent decide AXA Health claims or authorisations?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.