Custom, built in days
Onboarding agent for WHOOP
The onboarding agent for WHOOP asks the person to connect WHOOP during onboarding.
Balance TwelveOnboarding agentWhatsApp
- Onboarding agent: Welcome to Balance Twelve, Lerato. Two quick questions so I can set things up. What would you most like help with?
- Customer: I want to keep up the weekly habits.
- Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
- Customer: WhatsApp, evenings.
- Saved goal and preferencesWHOOP
- Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
What it can do with WHOOP
- Asks the person to connect WHOOP during onboarding
- Read recovery, strain and sleep from WHOOP, once the person agrees to share them
- Explain this week against the person’s own baseline in one or two sentences, as a wellness trend
- Check in when a trend changes, like shorter sleep or fewer active days, and suggest one small thing to try
Questions
What does the onboarding agent do with WHOOP?
Asks the person to connect WHOOP during onboarding.
Is the WHOOP connector live?
Not yet as a ready-made connector.
What does the onboarding agent save?
The goal, preferred channel and time, and anything the person chooses to share.
Who sees a person’s WHOOP data?
Only the agents of the brand the person shared it with, in that brand’s own data store.
Does the agent change anyone’s medication or plan?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
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