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Strategis Insurance for AI agents

The Strategis Insurance connector lets Health Loops agents work with Strategis Insurance, a health insurer in Tanzania.

Ridgeway LogisticsBenefits agentWhatsApp
  1. Customer: Does my plan cover physio?
  2. Read the plan guide for the member’s optionStrategis Insurance
  3. Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
  4. Customer: Yes please.
  5. Found 3 nearbyNearby care finder
Sample conversation. People, brands and figures are made up.

What an agent can do with Strategis Insurance

  • Match the member to their Strategis Insurance option from the 2 on file (Group Health Insurance and Individual Health Cover), with their membership number, from a message or a photo of their card
  • Answer general questions about Strategis Insurance cover, and send plan-specific ones to the Strategis Insurance service line (+255 755 772 111) rather than guess
  • Read a claims or benefit statement the member sends and explain each line still owed, in plain words
  • Find network hospitals, clinics and GPs near the member, then give the Strategis Insurance service line to confirm before an admission

Tools.

Country
Tanzania
Type
Health insurance
Options on file (2)
Group Health Insurance, Individual Health Cover
Service line
+255 755 772 111

Questions

What can an AI agent do with Strategis Insurance?

Match the member to their Strategis Insurance option from the 2 on file (Group Health Insurance and Individual Health Cover), with their membership number, from a message or a photo of their card.

Is the Strategis Insurance connector live?

Yes.

Which Strategis Insurance options does the agent know?

2 options: Group Health Insurance, Individual Health Cover.

Does the agent quote Strategis Insurance benefits?

Not from memory.

Does the agent decide Strategis Insurance claims or authorisations?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.