Live
Renewal agent for Strategis Insurance
The renewal agent for Strategis Insurance explains what changes on Strategis Insurance options at renewal and compares them.
Your health insurerRenewal agentWhatsApp
- Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
- Customer: Yes please.
- Compared this year and next yearStrategis Insurance
- Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
- Customer: No, that’s fine.
What it can do with Strategis Insurance
- Explains what changes on Strategis Insurance options at renewal and compares them
- Match the member to their Strategis Insurance option from the 2 on file (Group Health Insurance and Individual Health Cover), with their membership number, from a message or a photo of their card
- Answer general questions about Strategis Insurance cover, and send plan-specific ones to the Strategis Insurance service line (+255 755 772 111) rather than guess
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the renewal agent do with Strategis Insurance?
Explains what changes on Strategis Insurance options at renewal and compares them.
Is the Strategis Insurance connector live?
Yes.
Does the renewal agent sell plans?
No.
Does the agent decide Strategis Insurance claims or authorisations?
No.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.