Live
Chronic medicine agent for Strategis Insurance
The chronic medicine agent for Strategis Insurance reminds people to collect chronic medicine and helps with the admin.
Riverside Family ClinicChronic medicine agentWhatsApp
- Chronic medicine agent: Hi Johan, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
- Customer: Yes. And is it still paid by my medical aid?
- Read the chronic medicine section of the plan guideStrategis Insurance
- Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
- Repeat request sentPharmacy
What it can do with Strategis Insurance
- Explains what the Strategis Insurance plan says about chronic medicine and registration
- Match the member to their Strategis Insurance option from the 2 on file (Group Health Insurance and Individual Health Cover), with their membership number, from a message or a photo of their card
- Answer general questions about Strategis Insurance cover, and send plan-specific ones to the Strategis Insurance service line (+255 755 772 111) rather than guess
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the chronic medicine agent do with Strategis Insurance?
Explains what the Strategis Insurance plan says about chronic medicine and registration.
Is the Strategis Insurance connector live?
Yes.
Does the chronic medicine agent change doses?
Never.
Does the agent decide Strategis Insurance claims or authorisations?
No.
Does the agent triage or diagnose patients?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.