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GetSavvi for AI agents

The GetSavvi connector lets Health Loops agents work with GetSavvi, a health insurer in South Africa.

Start free with this agent

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionGetSavvi
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with GetSavvi

Match the member to their GetSavvi option from the 2 on file (Savvi Care and Savvi Care Plus), with their membership number, from a message or a photo of their card
Answer general questions about GetSavvi cover, and send plan-specific ones to the GetSavvi service line rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Find network hospitals, clinics and GPs near the member, then give the GetSavvi service line to confirm before an admission

Tools.

GetSavviLive Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Country: South Africa
Type: Health insurance
Options on file (2): Savvi Care, Savvi Care Plus

Questions

What can an AI agent do with GetSavvi?

Match the member to their GetSavvi option from the 2 on file (Savvi Care and Savvi Care Plus), with their membership number, from a message or a photo of their card.

Is the GetSavvi connector live?

Yes.

Which GetSavvi options does the agent know?

2 options: Savvi Care, Savvi Care Plus.

Does the agent quote GetSavvi benefits?

Not from memory.

Does the agent decide GetSavvi claims or authorisations?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.