Custom, built in days
Support inbox agent for Stay Ai
The support inbox agent for Stay Ai handles skip, swap and address tickets in Stay Ai.
Northfield NutritionSupport inbox agentWeb chat embed
- 42 new tickets overnightStay Ai
- Support inbox agent: Morning. 42 tickets came in overnight. I answered and closed 31: 18 order status, 9 product questions and 4 address changes.
- Support inbox agent: 11 are waiting on you: 6 refunds over your limit, 3 that mention a reaction, which I don’t answer, and 2 complaints.
- Customer: Send me the reaction ones first.
- 3 tickets assigned to you, each with a summary
What it can do with Stay Ai
- Handles skip, swap and address tickets in Stay Ai
- Read a customer’s Stay Ai subscription: products, next charge date and frequency
- Skip, delay or swap the next delivery when a customer asks, instead of cancelling
- Offer a save before a cancellation goes through, inside the offers you allow
Questions
What does the support inbox agent do with Stay Ai?
Handles skip, swap and address tickets in Stay Ai.
Is the Stay Ai connector live?
Not yet as a ready-made connector.
Which tickets does the support inbox agent close on its own?
Routine ones you allow, such as order status, address changes, product questions answered by your help articles, and refunds under your limit.
Can the agent change orders or subscriptions in Stay Ai?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
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