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Subscription save agent for Smile.io

The subscription save agent for Smile.io reminds the customer of their Smile.io points before they go.

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Northfield NutritionSubscription save agentWeb chat embed
  1. Cancellation startedSmile.io
  2. Subscription save agent: Before I cancel, can I ask what’s not working? There may be an easier fix.
  3. Customer: I’m not using it enough to justify it right now.
  4. Subscription save agent: That’s fair. I can pause it for a month at no cost, or move you to a smaller plan. Or I can cancel now. Which suits you?
  5. Customer: Pause for a month.
  6. Paused for 1 monthSmile.io
  7. Subscription save agent: Done. Nothing will be charged until next month, and you can reply here any time to cancel.
Sample conversation. People, brands and figures are made up.

What it can do with Smile.io

  • Reminds the customer of their Smile.io points before they go
  • Read a customer’s Smile.io points and tier
  • Tell a customer what their points are worth when they are about to reorder
  • Award points for a review or a referral, inside the rules you set

Tools.

Smile.ioCustomShopifyLiveRechargeCustomWeb chat embedLiveEmailLive

Questions

What does the subscription save agent do with Smile.io?

Reminds the customer of their Smile.io points before they go.

Is the Smile.io connector live?

Not yet as a ready-made connector.

Does the subscription save agent make it hard to cancel?

No.

Can the agent change orders or subscriptions in Smile.io?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

The subscription save agent by vertical

Other agents for Smile.io

The subscription save agent with other connectors