Custom, built in days

Onboarding agent for Slack

The onboarding agent for Slack welcomes new staff to the health agent inside Slack.

Ridgeway LogisticsOnboarding agentSlack
  1. Onboarding agent: Welcome to Ridgeway Logistics, Nomsa. Two quick questions so I can set things up. What would you most like help with?
  2. Customer: I want to use the benefits on offer.
  3. Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
  4. Customer: WhatsApp, evenings.
  5. Saved goal and preferencesDiscovery Health
  6. Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
Sample conversation. People, brands and figures are made up.

What it can do with Slack

  • Welcomes new staff to the health agent inside Slack
  • Run an operations agent in your team’s channels, like a support inbox summary each morning
  • Post handovers from customer agents for a person to pick up
  • Let staff check in privately in a direct message

Questions

What does the onboarding agent do with Slack?

Welcomes new staff to the health agent inside Slack.

Is the Slack connector live?

Not yet as a ready-made connector.

What does the onboarding agent save?

The goal, preferred channel and time, and anything the person chooses to share.

Is it the same agent on Slack as on our website?

Yes.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.