Live

RSSB for AI agents

The RSSB connector lets Health Loops agents work with RSSB, a medical scheme in Rwanda.

Start free with this agent

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionRSSB
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with RSSB

Match the member to their RSSB option from the 2 on file (Medical scheme (RAMA) and CBHI (Mutuelle de Santé)), with their membership number, from a message or a photo of their card
Answer general questions about RSSB cover, and send plan-specific ones to the RSSB service line (4044) rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Find network hospitals, clinics and GPs near the member, then give the RSSB service line to confirm before an admission

Tools.

RSSBLive Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Country: Rwanda
Type: Medical scheme
Options on file (2): Medical scheme (RAMA), CBHI (Mutuelle de Santé)
Service line: 4044

Questions

What can an AI agent do with RSSB?

Match the member to their RSSB option from the 2 on file (Medical scheme (RAMA) and CBHI (Mutuelle de Santé)), with their membership number, from a message or a photo of their card.

Is the RSSB connector live?

Yes.

Which RSSB options does the agent know?

2 options: Medical scheme (RAMA), CBHI (Mutuelle de Santé).

Does the agent quote RSSB benefits?

Not from memory.

Does the agent decide RSSB claims or authorisations?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.