Custom, built in days
Protocol agent for Postscript
The protocol agent for Postscript adds day 7 and day 30 check-in replies to the customer’s Postscript profile.
Northfield NutritionProtocol agentWeb chat embed
- Order deliveredPostscript
- Protocol agent: Hi Thandi, your order from Northfield Nutrition arrived today. Want a quick guide to getting started?
- Customer: Yes please. What do I do first?
- Protocol agent: Your guide says to start with magnesium glycinate once a day, at the same time each day. I’ll check in on day 7 to see how it’s going.
- Customer: Can I take it with my other medicines?
- Protocol agent: Most people can, but check with a pharmacist if you take prescription medicine. Want me to look up the label for you?
- Scheduled day 7 check-inHealth Loops
What it can do with Postscript
- Adds day 7 and day 30 check-in replies to the customer’s Postscript profile
- Add what a customer told the agent, like their goal, to their Postscript profile
- Start a flow in Postscript from a conversation, like a reorder reminder or a welcome series
- Pick up replies to a campaign and answer them as a conversation
Questions
What does the protocol agent do with Postscript?
Adds day 7 and day 30 check-in replies to the customer’s Postscript profile.
Is the Postscript connector live?
Not yet as a ready-made connector.
Where does the protocol agent get its instructions?
From your own product labels, guides and help articles, which you upload.
Can the agent change orders or subscriptions in Postscript?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.