Custom, built in days

Review agent for Omnisend

The review agent for Omnisend hands off to a flow in Omnisend for people who do not reply.

Northfield NutritionReview agentWeb chat embed
  1. Review agent: Hi Thandi, you’ve had magnesium glycinate for three weeks now. How are you finding it?
  2. Customer: Really good, thanks.
  3. Review agent: Glad to hear it. Would you leave a short review for Northfield Nutrition? It takes a minute.
  4. Review link sentOmnisend
  5. Customer: Done!
  6. Review agent: Thank you. It really helps others decide.
Sample conversation. People, brands and figures are made up.

What it can do with Omnisend

  • Hands off to a flow in Omnisend for people who do not reply
  • Add what a customer told the agent, like their goal, to their Omnisend profile
  • Start a flow in Omnisend from a conversation, like a reorder reminder or a welcome series
  • Pick up replies to a campaign and answer them as a conversation

Questions

What does the review agent do with Omnisend?

Hands off to a flow in Omnisend for people who do not reply.

Is the Omnisend connector live?

Not yet as a ready-made connector.

Does the review agent only ask happy customers?

It asks everyone the same first question.

Can the agent change orders or subscriptions in Omnisend?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.