Custom, built in days

Product advisor agent for Omnisend

The product advisor agent for Omnisend asks a few questions and recommends the right product from your catalogue.

Northfield NutritionProduct advisor agentWeb chat embed
  1. Customer: I’m trying to sleep more soundly. Where do I start?
  2. Product advisor agent: Happy to help. Two quick questions: do you take or use anything for it already, and is there anything you avoid?
  3. Customer: Nothing yet. I’d rather keep it simple.
  4. Read live products and stockOmnisend
  5. Product advisor agent: Then I’d start with magnesium glycinate. It’s in stock, and it’s the simplest place to begin. Want me to add it to a cart?
  6. Customer: Yes please.
  7. Built cart and checkout linkOmnisend
Sample conversation. People, brands and figures are made up.

What it can do with Omnisend

  • Saves each shopper’s goal and answers to their Omnisend profile for later flows
  • Add what a customer told the agent, like their goal, to their Omnisend profile
  • Start a flow in Omnisend from a conversation, like a reorder reminder or a welcome series
  • Pick up replies to a campaign and answer them as a conversation

Questions

What does the product advisor agent do with Omnisend?

Saves each shopper’s goal and answers to their Omnisend profile for later flows.

Is the Omnisend connector live?

Not yet as a ready-made connector.

Does the product advisor agent recommend products we do not sell?

No.

Can the agent change orders or subscriptions in Omnisend?

Yes, inside the permissions you give each agent.

Does the agent make health claims about our supplements?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.