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Nammed for AI agents

The Nammed connector lets Health Loops agents work with Nammed, a medical scheme in Namibia.

Start free with this agent

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionNammed
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with Nammed

Match the member to their Nammed option from the 6 on file (Basic, Active, Essential and 3 more), with their membership number, from a message or a photo of their card
Answer what the member’s option covers from the Nammed plan guide, with the figures for their option and the source shown
Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Find network hospitals, clinics and GPs near the member, then give the Nammed service line to confirm before an admission

Tools.

NammedLive Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Country: Namibia
Type: Medical scheme
Options on file (6): Basic, Active, Essential, Standard, Comprehensive, Hospital Plan (Trauma)
Service line: 061 374 600
Plan guide: Indexed: answers cite the scheme’s own guide

Questions

What can an AI agent do with Nammed?

Match the member to their Nammed option from the 6 on file (Basic, Active, Essential and 3 more), with their membership number, from a message or a photo of their card.

Is the Nammed connector live?

Yes.

Which Nammed options does the agent know?

6 options: Basic, Active, Essential, Standard, Comprehensive, Hospital Plan (Trauma).

Where do answers about Nammed benefits come from?

From the Nammed plan guide for the member’s option, which Ollie indexes and refreshes.

Does the agent decide Nammed claims or authorisations?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.