Live
Staff wellness agent for Momentum Health4Me
The staff wellness agent for Momentum Health4Me points staff to their Momentum Health4Me benefits.
Ridgeway LogisticsStaff wellness agentWhatsApp
- Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
- Customer: 3. Tired.
- Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
- Customer: The scan.
- Scan link sent30-second face scan
- Counted in anonymised team insightMomentum Health4Me
What it can do with Momentum Health4Me
- Points staff to their Momentum Health4Me benefits
- Match the member to their Momentum Health4Me option from the 3 on file (Bronze, Silver and Gold), with their membership number, from a message or a photo of their card
- Answer general questions about Momentum Health4Me cover, and send plan-specific ones to the Momentum Health4Me service line rather than guess
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the staff wellness agent do with Momentum Health4Me?
Points staff to their Momentum Health4Me benefits.
Is the Momentum Health4Me connector live?
Yes.
Can HR see individual check-ins?
No.
Does the agent decide Momentum Health4Me claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.