Custom, built in days

Medicine questions agent for Facebook Messenger

A ready-made Health Loops agent that answers medicine questions on Facebook Messenger, with a pharmacist one tap away.

Corner PharmacyMedicine questions agentFacebook Messenger
  1. Customer: Can I take ibuprofen with my amlodipine?
  2. Checked both labelsDrug interaction check
  3. Medicine questions agent: The ibuprofen label says to check with a pharmacist or doctor first if you take medicine for your heart or circulation. Please ask your pharmacist before taking them together.
  4. Customer: Okay. Is the generic cheaper?
  5. Found published pricesMedicine reference
  6. Medicine questions agent: Yes, the generic is about a third of the price for the same pack size. Your pharmacist can swap it.
Sample conversation. People, brands and figures are made up.

What it can do with Facebook Messenger

  • Answers medicine questions on Facebook Messenger, with a pharmacist one tap away
  • Answer messages to your page with the same agent as your site
  • Send booking and checkout links in the thread
  • Hand over to a person with the history attached

Questions

What does the medicine questions agent do with Facebook Messenger?

Answers medicine questions on Facebook Messenger, with a pharmacist one tap away.

Is the Facebook Messenger connector live?

Not yet as a ready-made connector.

Does the medicine questions agent give medical advice?

No.

Is it the same agent on Facebook Messenger as on our website?

Yes.

Does the agent replace the pharmacist?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.