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Order status agent for Gorgias
The order status agent for Gorgias closes order status tickets in Gorgias.
Northfield NutritionOrder status agentWeb chat embed
- Customer: Where’s my order?
- Read order #4821: in transitGorgias
- Order status agent: It’s with the courier and due tomorrow before 17:00. Want a message when it’s out for delivery?
- Customer: Yes please.
- Delivery alert setGorgias
What it can do with Gorgias
- Closes order status tickets in Gorgias
- Read new Gorgias tickets, sort them and draft a reply from your own help articles
- Answer order status, returns and product questions end to end, and close the ticket
- Hand over anything medical, a complaint or a refund over your limit to a person, with a summary
Questions
What does the order status agent do with Gorgias?
Closes order status tickets in Gorgias.
Is the Gorgias connector live?
Not yet as a ready-made connector.
Can the order status agent change a delivery address?
Yes, before the order ships, if you allow it.
Can the agent change orders or subscriptions in Gorgias?
Yes, inside the permissions you give each agent.
Does the agent make health claims about our supplements?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.