Custom, built in days

Results follow-up agent for Kaiser Permanente

The results follow-up agent for Kaiser Permanente makes sure the next step after a result actually happens.

Thrive at WorkResults follow-up agentWhatsApp

Repeat test due: 3 months after the last resultKaiser Permanente
Results follow-up agent: Hi Kabelo, your doctor asked for a repeat cholesterol test around now. Want me to book it?
Customer: Where’s closest?
Found 3 collection points within 4 kmNearby care finder
Results follow-up agent: The closest is 1.2 km away and open until 16:00. Tomorrow at 8:00? It’s a fasting test, so nothing but water after 22:00 tonight.
Customer: Perfect.

Sample conversation. People, brands and figures are made up.

What it can do with Kaiser Permanente

Points Kaiser Permanente members to the benefit that pays for the follow-up
Read a member’s Kaiser Permanente plan and benefits through the access your team has, such as an API, a file feed or a portal export
Answer cover questions from your Kaiser Permanente plan documents, with the figures for the member’s plan
Check a claim’s status and chase the missing invoice, referral or form with the member

Points Kaiser Permanente members to the benefit that pays for the follow-up.

Not yet as a ready-made connector.

From the report, the referring doctor or your own rules.

No.

Yes.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.