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Onboarding agent for Fresha

The onboarding agent for Fresha books a new member’s first class in Fresha.

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Peak StudioOnboarding agentWhatsApp
  1. Onboarding agent: Welcome to Peak Studio, Sipho. Two quick questions so I can set things up. What would you most like help with?
  2. Customer: I want to train three times a week.
  3. Onboarding agent: Got it. Is WhatsApp or email better for check-ins, and is morning or evening better?
  4. Customer: WhatsApp, evenings.
  5. Saved goal and preferencesFresha
  6. Onboarding agent: Perfect. I’ll check in on Monday evenings, and you can message me any time in between.
Sample conversation. People, brands and figures are made up.

What it can do with Fresha

  • Books a new member’s first class in Fresha
  • Read the class timetable and a member’s bookings from Fresha
  • Book a member into a class or a session, or onto the waitlist
  • Notice a member who has stopped booking and invite them back

Tools.

FreshaCustomWeb chat embedLiveWhatsAppLiveEmailLiveShopifyLive

Questions

What does the onboarding agent do with Fresha?

Books a new member’s first class in Fresha.

Is the Fresha connector live?

Not yet as a ready-made connector.

What does the onboarding agent save?

The goal, preferred channel and time, and anything the person chooses to share.

Can the agent book straight into Fresha?

Yes, once the Fresha connector is built.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.

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