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Renewal agent for Tempo Wellness Programme
The renewal agent for Tempo Wellness Programme is a ready-made agent on Health Loops.
Your health insurerRenewal agentWhatsApp
- Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
- Customer: Yes please.
- Compared this year and next yearTempo Wellness Programme
- Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
- Customer: No, that’s fine.
What it can do with Tempo Wellness Programme
- Explains what changes on Tempo Wellness Programme options at renewal and compares them
- Save that the member is on Tempo Wellness Programme so every answer starts from it
- Explain how Tempo Wellness Programme rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of yearly goals before they reset, and suggest one thing to do this week
Questions
What does the renewal agent do with Tempo Wellness Programme?
Explains what changes on Tempo Wellness Programme options at renewal and compares them.
Is the Tempo Wellness Programme connector live?
Yes.
Does the renewal agent sell plans?
No.
Does the agent decide Tempo Wellness Programme claims or authorisations?
No.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.