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Chronic medicine agent for Tempo Wellness Programme
The chronic medicine agent for Tempo Wellness Programme is a ready-made agent on Health Loops.
Ridgeway LogisticsChronic medicine agentWhatsApp
- Chronic medicine agent: Hi Nomsa, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
- Customer: Yes. And is it still paid by my medical aid?
- Read the chronic medicine section of the plan guideTempo Wellness Programme
- Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
- Repeat request sentPharmacy
What it can do with Tempo Wellness Programme
- Explains what the Tempo Wellness Programme plan says about chronic medicine and registration
- Save that the member is on Tempo Wellness Programme so every answer starts from it
- Explain how Tempo Wellness Programme rewards are earned and claimed, from the programme’s published rules with the date they were checked
- Remind the member of yearly goals before they reset, and suggest one thing to do this week
Questions
What does the chronic medicine agent do with Tempo Wellness Programme?
Explains what the Tempo Wellness Programme plan says about chronic medicine and registration.
Is the Tempo Wellness Programme connector live?
Yes.
Does the chronic medicine agent change doses?
Never.
Does the agent decide Tempo Wellness Programme claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.