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Stress check-in agent for Tempo Wellness Programme

The stress check-in agent for Tempo Wellness Programme is a ready-made agent on Health Loops.

Ridgeway LogisticsStress check-in agentWhatsApp
  1. Stress check-in agent: Hi Nomsa, quick check-in. From 1 to 5, how stressed have you felt this week?
  2. Customer: 4. Deadlines.
  3. Red-flag check: none foundSymptom red flags
  4. Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
  5. Customer: A counsellor.
  6. Booked Thursday 12:00Tempo Wellness Programme
  7. Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
Sample conversation. People, brands and figures are made up.

What it can do with Tempo Wellness Programme

  • Points Tempo Wellness Programme members to the mental health benefit on their plan
  • Save that the member is on Tempo Wellness Programme so every answer starts from it
  • Explain how Tempo Wellness Programme rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of yearly goals before they reset, and suggest one thing to do this week

Questions

What does the stress check-in agent do with Tempo Wellness Programme?

Points Tempo Wellness Programme members to the mental health benefit on their plan.

Is the Tempo Wellness Programme connector live?

Yes.

Is the stress check-in agent a therapist?

No.

Does the agent decide Tempo Wellness Programme claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.