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Activity agent for Balance

The activity agent for Balance explains how activity earns on Balance and nudges toward the weekly goal.

Peak StudioActivity agentWhatsApp
  1. Read this week: 3 active daysBalance
  2. Activity agent: Hi Sipho, 3 active days so far this week. One more by Sunday meets your weekly goal.
  3. Customer: What counts?
  4. Activity agent: A 30-minute workout, or a busy day of steps. A Saturday morning walk or run would do it.
  5. Customer: I’ll do the Saturday run.
  6. Saturday reminder setHealth Loops
Sample conversation. People, brands and figures are made up.

What it can do with Balance

  • Explains how activity earns on Balance and nudges toward the weekly goal
  • Save the member’s Balance status (Blue, Bronze, Silver, Gold, Diamond) so every answer starts from where they are
  • Explain how Balance rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of weekly and yearly goals before they reset, and suggest one thing to do this week

Questions

What does the activity agent do with Balance?

Explains how activity earns on Balance and nudges toward the weekly goal.

Is the Balance connector live?

Yes.

Does the activity agent know rewards balances?

No.

Does the agent decide Balance claims or authorisations?

No.

Can the agent book classes for members?

Yes, once your booking system is connected.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.