Chronic medicine agent
The chronic medicine agent is a health AI agent that reminds a person when their chronic medicine is due, gets the repeat ready with the pharmacy, and explains what their medical aid says about chronic medicine, without ever changing a dose.
Reminds people to collect chronic medicine and helps with the admin.
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
- Chronic medicine agent: Hi Fatima, your chronic medicine is due on Thursday. Shall I ask the pharmacy to get it ready?
- Customer: Yes. And is it still paid by my medical aid?
- Read the chronic medicine section of the plan guideMedicine reference
- Chronic medicine agent: Your plan guide says registered chronic medicine is paid from the chronic benefit, and a network pharmacy avoids a co-payment. Your scheme confirms the final amount.
- Repeat request sentPharmacy
What it does, by business
- Pharmacies: gets repeats ready on time and tells customers when to collect
- Medical aids: helps members register chronic medicine and stay on it
- Health insurers: reminds members to collect, and explains the chronic benefit on their plan
- Clinics: reminds patients to collect between visits
How the chronic medicine agent works
- Knows when each repeat is due.
- Reminds the person and asks the pharmacy to get it ready.
- Explains the chronic benefit from the plan guide.
- Sends any question about the medicine itself to a pharmacist.
Questions
What is the chronic medicine agent?
The chronic medicine agent is a health AI agent that reminds a person when their chronic medicine is due, gets the repeat ready with the pharmacy, and explains what their medical aid says about chronic medicine, without ever changing a dose.
Does the chronic medicine agent change doses?
Never. It reminds, gets repeats ready and explains benefits. Anything about the medicine itself goes to a pharmacist or doctor.
Where do the benefit answers come from?
From the scheme’s own plan guide where Ollie has it indexed, or your own plan documents, with the source shown.
What does the chronic medicine agent cost?
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.