Reorder agent
The reorder agent is a health AI agent that works out when each customer will run out from their order history, and offers a one-reply reorder a few days before.
Nudges customers to reorder before they run out.
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
- Estimated run-out in 5 daysShopify
- Reorder agent: Hi Thandi, by our count your magnesium glycinate runs out on Friday. Want the same again?
- Customer: Yes, same as last time.
- Order #5530 placedShopify
- Reorder agent: Done, it ships today and should arrive before you run out. Want me to set this up as a subscription so you never have to ask?
What it does, by business
- Supplement brands: times the nudge to the pack size and daily serving
- Peptide brands: times the nudge to the schedule on the label, so there is no gap
- Longevity brands: reorders the whole routine in one reply
- Skincare brands: times the nudge to how long each product usually lasts
How the reorder agent works
- Estimates the run-out date from what was bought and how it is used.
- Messages a few days before, on the customer’s channel.
- Places the same order, or a changed one, from a single reply.
- Suggests a subscription to customers who reorder often.
Questions
What is the reorder agent?
The reorder agent is a health AI agent that works out when each customer will run out from their order history, and offers a one-reply reorder a few days before.
How does the reorder agent know when someone will run out?
From what they bought, the pack size and the serving on your label, adjusted by how often they actually reorder.
Does it place orders without asking?
No. It places an order only when the customer replies yes, unless they are on a subscription you already run.
What does the reorder agent cost?
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.