Custom, built in days

Staff wellness agent for Samsung Health

The staff wellness agent for Samsung Health adds Samsung Health activity to the check-in, with consent.

Ridgeway LogisticsStaff wellness agentWhatsApp
  1. Staff wellness agent: Hi Nomsa, it’s your monthly check-in. Private to you. How are you doing, 1 to 5?
  2. Customer: 3. Tired.
  3. Staff wellness agent: Thanks. Want a 30-second scan to see how today looks, or a session with a dietitian or counsellor? Both are free through work.
  4. Customer: The scan.
  5. Scan link sent30-second face scan
  6. Counted in anonymised team insightSamsung Health
Sample conversation. People, brands and figures are made up.

What it can do with Samsung Health

  • Adds Samsung Health activity to the check-in, with consent
  • Read steps, sleep, heart rate and stress readings from Samsung Health, once the person agrees to share them
  • Explain this week against the person’s own baseline in one or two sentences, as a wellness trend
  • Check in when a trend changes, like shorter sleep or fewer active days, and suggest one small thing to try

Questions

What does the staff wellness agent do with Samsung Health?

Adds Samsung Health activity to the check-in, with consent.

Is the Samsung Health connector live?

Not yet as a ready-made connector.

Can HR see individual check-ins?

No.

Who sees a person’s Samsung Health data?

Only the agents of the brand the person shared it with, in that brand’s own data store.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.