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Scan to recommendation agent for Old Mutual Rwanda

The scan to recommendation agent for Old Mutual Rwanda is a ready-made agent on Health Loops.

Ridgeway LogisticsScan to recommendation agentWhatsApp

Scan to recommendation agent: Want to try the 30-second face scan? It runs in your phone’s browser, no app needed.
Customer: Sure.
Scan complete: heart rate 72, breathing 15, blood pressure estimate 124/80, stress medium30-second face scan
Scan to recommendation agent: Thanks Nomsa. These are wellness readings, not a diagnosis. Your stress reading is in the medium band, and you said you want to use the benefits on offer.
Scan to recommendation agent: Two things could help: a short breathing routine tonight, or a session with an expert this week. Which would you like?
Customer: The session.
Offered the next open sessionsOld Mutual Rwanda

Sample conversation. People, brands and figures are made up.

What it can do with Old Mutual Rwanda

Points the member to the Old Mutual Rwanda benefit that fits their readings, like a screening or a counsellor
Match the member to their Old Mutual Rwanda option from the 3 on file (Heza Care, Ishema Care and Health Family Cover), with their membership number, from a message or a photo of their card
Answer general questions about Old Mutual Rwanda cover, and send plan-specific ones to the Old Mutual Rwanda service line rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words

Points the member to the Old Mutual Rwanda benefit that fits their readings, like a screening or a counsellor.

Yes.

Heart rate, breathing rate, a blood pressure estimate and a stress reading, from a 30-second video in the phone’s browser.

No.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.