Live

Scan to recommendation agent for nib

The scan to recommendation agent for nib is a ready-made agent on Health Loops.

Ridgeway LogisticsScan to recommendation agentWhatsApp

Scan to recommendation agent: Want to try the 30-second face scan? It runs in your phone’s browser, no app needed.
Customer: Sure.
Scan complete: heart rate 72, breathing 15, blood pressure estimate 124/80, stress medium30-second face scan
Scan to recommendation agent: Thanks Nomsa. These are wellness readings, not a diagnosis. Your stress reading is in the medium band, and you said you want to use the benefits on offer.
Scan to recommendation agent: Two things could help: a short breathing routine tonight, or a session with an expert this week. Which would you like?
Customer: The session.
Offered the next open sessionsnib

Sample conversation. People, brands and figures are made up.

What it can do with nib

Points the member to the nib benefit that fits their readings, like a screening or a counsellor
Match the member to their nib option from the 3 on file (Bronze, Silver and Gold), with their membership number, from a message or a photo of their card
Answer general questions about nib cover, and send plan-specific ones to the nib service line rather than guess
Read a claims or benefit statement the member sends and explain each line still owed, in plain words

Points the member to the nib benefit that fits their readings, like a screening or a counsellor.

Yes. nib is live in Health Loops today; pick an agent, switch the connector on and it works on your account.

Heart rate, breathing rate, a blood pressure estimate and a stress reading, from a 30-second video in the phone’s browser.

No.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.