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Benefits agent for South African medicine prices

The benefits agent for South African medicine prices adds the published medicine price to a cover answer.

Coastline Medical SchemeBenefits agentWhatsApp
  1. Customer: Does my plan cover physio?
  2. Read the plan guide for the member’s optionSouth African medicine prices
  3. Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
  4. Customer: Yes please.
  5. Found 3 nearbyNearby care finder
Sample conversation. People, brands and figures are made up.

What it can do with South African medicine prices

  • Adds the published medicine price to a cover answer
  • Find the published price of a medicine and its pack sizes
  • Compare a brand with its generics by price
  • Help a member see what a chronic medicine costs before a pharmacy visit

Questions

What does the benefits agent do with South African medicine prices?

Adds the published medicine price to a cover answer.

Is the South African medicine prices connector live?

Yes.

Where do the benefits agent’s answers come from?

From the scheme’s own plan guide for the member’s option, or your own plan documents, with the source shown.

Does every agent get South African medicine prices?

South African medicine prices is built into Health Loops and live today.

Where do the agent’s answers about benefits come from?

From the scheme’s own published plan guide for the member’s option, and from statements the member sends.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.