Live
Scan to recommendation agent for AXA Health
The scan to recommendation agent for AXA Health is a ready-made agent on Health Loops.
Ridgeway LogisticsScan to recommendation agentWhatsApp
- Scan to recommendation agent: Want to try the 30-second face scan? It runs in your phone’s browser, no app needed.
- Customer: Sure.
- Scan complete: heart rate 72, breathing 15, blood pressure estimate 124/80, stress medium30-second face scan
- Scan to recommendation agent: Thanks Nomsa. These are wellness readings, not a diagnosis. Your stress reading is in the medium band, and you said you want to use the benefits on offer.
- Scan to recommendation agent: Two things could help: a short breathing routine tonight, or a session with an expert this week. Which would you like?
- Customer: The session.
- Offered the next open sessionsAXA Health
What it can do with AXA Health
- Points the member to the AXA Health benefit that fits their readings, like a screening or a counsellor
- Match the member to their AXA Health option from the 2 on file (Personal Health and Business Health), with their membership number, from a message or a photo of their card
- Answer general questions about AXA Health cover, and send plan-specific ones to the AXA Health service line rather than guess
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the scan to recommendation agent do with AXA Health?
Points the member to the AXA Health benefit that fits their readings, like a screening or a counsellor.
Is the AXA Health connector live?
Yes.
What does the face scan measure?
Heart rate, breathing rate, a blood pressure estimate and a stress reading, from a 30-second video in the phone’s browser.
Does the agent decide AXA Health claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
The scan to recommendation agent by vertical
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