Live
Claims agent for Web chat embed
The claims agent for Web chat embed takes statements and documents on Web chat embed, including photos.
Coastline Medical SchemeClaims agentWeb chat embed
- Customer: Why do I still owe R640 on this?
- Read statement dated 3 OctoberDiscovery Health
- Claims agent: Your scheme paid R1,560 of the R2,200 specialist bill, at the scheme’s rate. The R640 left is the specialist charging above that rate. You could ask the rooms if they’ll accept the scheme rate.
- Customer: Can you ask them?
- Claims agent: I can draft the message for you to send, with the claim details. Want it?
What it can do with Web chat embed
- Takes statements and documents on Web chat embed, including photos
- Add the agent to any site with one script tag: chat, voice and the face scan inside it
- Run on a publishable key with allowed origins and rate limits
- Match your brand’s name, colours and greeting
Questions
What does the claims agent do with Web chat embed?
Takes statements and documents on Web chat embed, including photos.
Is the Web chat embed connector live?
Yes.
Does the claims agent change claim outcomes?
No.
Is it the same agent on Web chat embed as on our website?
Yes.
Where do the agent’s answers about benefits come from?
From the scheme’s own published plan guide for the member’s option, and from statements the member sends.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.