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Weight programme agent for Voice and phone calls

The weight programme agent for Voice and phone calls runs the weekly check-in on Voice and phone calls.

Balance TwelveWeight programme agentVoice and phone calls
  1. Weight programme agent: Hi Lerato, week 4 check-in. How did the week go?
  2. Customer: Good, but weekends are hard.
  3. Read 4-week trend: steadyShopify
  4. Weight programme agent: Your 4-week trend is steady, which is what the programme aims for. Want a few easy weekend swaps?
  5. Customer: Yes please.
  6. Looked up 3 swapsFood and barcode database
Sample conversation. People, brands and figures are made up.

What it can do with Voice and phone calls

  • Runs the weekly check-in on Voice and phone calls
  • Call a person’s phone number, or talk in the browser from your app or site
  • Ask what your team would ask, in your brand’s voice
  • End every call with a transcript and a summary on the person’s record

Questions

What does the weight programme agent do with Voice and phone calls?

Runs the weekly check-in on Voice and phone calls.

Is the Voice and phone calls connector live?

Yes.

Does the weight programme agent give medication advice?

No.

Is it the same agent on Voice and phone calls as on our website?

Yes.

Does the agent change anyone’s medication or plan?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.