Custom, built in days

Test kit agent for Thriva

The test kit agent for Thriva walks customers through each Thriva kit and explains the results.

Evergreen DailyTest kit agentWeb chat embed
  1. Kit deliveredThriva
  2. Test kit agent: Your test kit arrived, Daniel. It takes about 10 minutes. It’s best done in the morning before you eat. Ready to start?
  3. Customer: Tomorrow morning.
  4. Test kit agent: Perfect. I’ll message you at 7:00 with step 1: register the code on the tube.
  5. Reminder set for 7:00Health Loops
Sample conversation. People, brands and figures are made up.

What it can do with Thriva

  • Walks customers through each Thriva kit and explains the results
  • Walk the customer through activating their Thriva kit and taking the sample, step by step
  • Remind them to post the sample back, and tell them when the lab has it
  • Explain each result against the lab’s reference range when it is ready, and suggest when to test again

Questions

What does the test kit agent do with Thriva?

Walks customers through each Thriva kit and explains the results.

Is the Thriva connector live?

Not yet as a ready-made connector.

Does the test kit agent explain results?

Yes, each marker against the lab’s reference range, in plain words.

Does the agent interpret Thriva results like a doctor?

No.

Does the agent make health claims about our products?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.