Custom, built in days
Lab results agent for Thriva
The lab results agent for Thriva explains lab results in plain words and books the next step.
Evergreen DailyLab results agentWeb chat embed
- Results released: full blood count and lipid panelThriva
- Lab results agent: Hi Daniel, your results from Evergreen Daily are ready. Want me to go through them?
- Customer: Yes please. Is anything wrong?
- Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
- Customer: Can you book that?
- Booked a follow-up for ThursdayPractice diary
What it can do with Thriva
- Starts when Thriva releases a result and explains it against Thriva’s reference ranges
- Walk the customer through activating their Thriva kit and taking the sample, step by step
- Remind them to post the sample back, and tell them when the lab has it
- Explain each result against the lab’s reference range when it is ready, and suggest when to test again
Questions
What does the lab results agent do with Thriva?
Starts when Thriva releases a result and explains it against Thriva’s reference ranges.
Is the Thriva connector live?
Not yet as a ready-made connector.
Does the lab results agent tell people what their results mean for them?
It explains each result in plain words against the lab’s reference range and says which sit outside it.
Does the agent interpret Thriva results like a doctor?
No.
Does the agent make health claims about our products?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.