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Sonic Healthcare for AI agents

The Sonic Healthcare connector lets AI agents on Health Loops work with Sonic Healthcare.

Summit PathologyLab results agentWhatsApp
  1. Results released: full blood count and lipid panelSonic Healthcare
  2. Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What an agent can do with Sonic Healthcare

  • Receive each result from Sonic Healthcare as soon as it is released, and start the right follow-up
  • Explain each marker in plain words against the lab’s own reference range, and say which sit outside it
  • Send results marked urgent to a person on your team at once, with the report attached
  • Book a repeat test or a consult when the report or the referring doctor asks for one

Questions

What can an AI agent do with Sonic Healthcare?

Receive each result from Sonic Healthcare as soon as it is released, and start the right follow-up.

Is the Sonic Healthcare connector live?

Not yet as a ready-made connector.

Does the agent interpret Sonic Healthcare results like a doctor?

No.

Which agents use Sonic Healthcare?

The lab results agent, the intake and booking agent, the results follow-up agent, the appointment reminder agent and the test kit agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.