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Wellness score agent for Namibia Medical Care
The wellness score agent for Namibia Medical Care is a ready-made agent on Health Loops.
Ridgeway LogisticsWellness score agentWhatsApp
- Scan complete: heart rate 68, breathing 14, stress low30-second face scan
- Read this month’s activity: 11 active daysNamibia Medical Care
- Wellness score agent: Hi Nomsa, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
- Customer: How do I push it up?
- Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
- Customer: Yes.
- Monday nudge scheduledHealth Loops
What it can do with Namibia Medical Care
- Runs wellness scores for Namibia Medical Care members and points them to the benefits on their plan
- Match the member to their Namibia Medical Care option from the 10 on file (Amber, Amber Plus, Emerald and 7 more), with their membership number, from a message or a photo of their card
- Answer what the member’s option covers from the Namibia Medical Care plan guide, with the figures for their option and the source shown
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the wellness score agent do with Namibia Medical Care?
Runs wellness scores for Namibia Medical Care members and points them to the benefits on their plan.
Is the Namibia Medical Care connector live?
Yes.
How is the wellness score worked out?
From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.
Does the agent decide Namibia Medical Care claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.