Custom, built in days
Wellness score agent for MetLife
The wellness score agent for MetLife gives each member a wellness score and one step to raise it.
Ridgeway LogisticsWellness score agentWhatsApp
- Scan complete: heart rate 68, breathing 14, stress low30-second face scan
- Read this month’s activity: 11 active daysMetLife
- Wellness score agent: Hi Nomsa, your wellness score this month is 74 out of 100, up 5 since last month. It’s a wellness score, not a medical result. Most of the rise came from more active days.
- Customer: How do I push it up?
- Wellness score agent: Two more active days a week would do most of it. Want a nudge on Monday mornings?
- Customer: Yes.
- Monday nudge scheduledHealth Loops
What it can do with MetLife
- Runs wellness scores for MetLife members and points them to the benefits on their plan
- Read a member’s MetLife plan and benefits through the access your team has, such as an API, a file feed or a portal export
- Answer cover questions from your MetLife plan documents, with the figures for the member’s plan
- Check a claim’s status and chase the missing invoice, referral or form with the member
Questions
What does the wellness score agent do with MetLife?
Runs wellness scores for MetLife members and points them to the benefits on their plan.
Is the MetLife connector live?
Not yet as a ready-made connector.
How is the wellness score worked out?
From the face scan readings, short check-in answers and activity the member chooses to share, weighted by a formula you can see and change.
Does the agent decide MetLife claims or authorisations?
No.
Can HR see what staff say to the agent?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.