Custom, built in days

MetLife for AI agents

The MetLife connector lets AI agents on Health Loops work with MetLife.

Start free with this agent

Request this connector

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionMetLife
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with MetLife

Read a member’s MetLife plan and benefits through the access your team has, such as an API, a file feed or a portal export
Answer cover questions from your MetLife plan documents, with the figures for the member’s plan
Check a claim’s status and chase the missing invoice, referral or form with the member
Gather what a pre-authorisation needs before a planned procedure and send it to your team

Tools.

MetLifeCustom Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Where: many countries

Questions

What can an AI agent do with MetLife?

Read a member’s MetLife plan and benefits through the access your team has, such as an API, a file feed or a portal export.

Is the MetLife connector live?

Not yet as a ready-made connector.

Does the agent decide MetLife claims or authorisations?

No.

Which agents use MetLife?

The benefits agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.