Custom, built in days

HCF for AI agents

The HCF connector lets Health Loops agents work with HCF, a not-for-profit health fund in Australia.

Start free with this agent

Request this connector

Ridgeway LogisticsBenefits agentWhatsApp

Customer: Does my plan cover physio?
Read the plan guide for the member’s optionHCF
Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
Customer: Yes please.
Found 3 nearbyNearby care finder

Sample conversation. People, brands and figures are made up.

What an agent can do with HCF

Read a member’s HCF plan and benefits through the access your team has, such as an API, a file feed or a portal export
Answer cover questions from your HCF plan documents, with the figures for the member’s plan
Check a claim’s status and chase the missing invoice, referral or form with the member
Gather what a pre-authorisation needs before a planned procedure and send it to your team

Tools.

HCFCustom Discovery HealthLive GEMSLive WhatsAppLive Nearby care finderLive

Where: Australia

Questions

What can an AI agent do with HCF?

Read a member’s HCF plan and benefits through the access your team has, such as an API, a file feed or a portal export.

Is the HCF connector live?

Not yet as a ready-made connector.

Does the agent decide HCF claims or authorisations?

No.

Which agents use HCF?

The benefits agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.