Custom, built in days
AIA for AI agents
The AIA connector lets Health Loops agents work with AIA, a life and health insurer across Asia.
Ridgeway LogisticsBenefits agentWhatsApp
- Customer: Does my plan cover physio?
- Read the plan guide for the member’s optionAIA
- Benefits agent: Your plan guide pays that from your day-to-day benefit, up to its annual limit. From the statement you sent on 3 October, you have about R2,300 left. Want the nearest network options?
- Customer: Yes please.
- Found 3 nearbyNearby care finder
What an agent can do with AIA
- Read a member’s AIA plan and benefits through the access your team has, such as an API, a file feed or a portal export
- Answer cover questions from your AIA plan documents, with the figures for the member’s plan
- Check a claim’s status and chase the missing invoice, referral or form with the member
- Gather what a pre-authorisation needs before a planned procedure and send it to your team
Questions
What can an AI agent do with AIA?
Read a member’s AIA plan and benefits through the access your team has, such as an API, a file feed or a portal export.
Is the AIA connector live?
Not yet as a ready-made connector.
Does the agent decide AIA claims or authorisations?
No.
Which agents use AIA?
The benefits agent, the scan to recommendation agent, the wellness score agent, the onboarding agent, the stress check-in agent and the results follow-up agent.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.
Agents that use AIA
- Benefits agent for AIA
- Scan to recommendation agent for AIA
- Wellness score agent for AIA
- Onboarding agent for AIA
- Stress check-in agent for AIA
- Results follow-up agent for AIA
- Chronic medicine agent for AIA
- Pre-authorisation agent for AIA
- Claims agent for AIA
- Staff wellness agent for AIA
- Medicine questions agent for AIA
- Renewal agent for AIA