Abandoned checkout agent
The abandoned checkout agent is a health AI agent that reaches a shopper who left at checkout, answers the question that stopped them, and sends them back to their saved cart.
Answers the question that stopped a shopper from checking out.
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
- Checkout abandoned: 2 itemsShopify
- Abandoned checkout agent: Hi Thandi, you left magnesium glycinate in your cart at Northfield Nutrition. Any question I can answer before you decide?
- Customer: How long does delivery take?
- Abandoned checkout agent: Orders before 14:00 ship the same day, and most arrive in 2 to 3 working days. Your cart is saved here.
- Checkout link sentShopify
What it does, by business
- Supplement brands: answers “can I take this with…?” and shipping questions that stall a checkout
- Peptide brands: answers shipping and storage questions that stall a checkout, with no outcome claims
- Skincare brands: answers which-product-first and skin-type questions
- Sleep brands: answers trial and delivery questions
How the abandoned checkout agent works
- Starts when a checkout is abandoned.
- Asks if there is a question it can answer.
- Answers from your own product and shipping information.
- Sends the saved cart back, with an offer only if you allow one.
Questions
What is the abandoned checkout agent?
The abandoned checkout agent is a health AI agent that reaches a shopper who left at checkout, answers the question that stopped them, and sends them back to their saved cart.
Does the abandoned checkout agent always give a discount?
No. It answers the question first. It offers a discount only if you allow one, and only within your limit.
How is it different from a cart email?
It is a conversation: the shopper can ask what stopped them and get an answer from your own information.
What does the abandoned checkout agent cost?
Free to start with 1,000 runs a month, no card needed. Then you pay for what agents do: runs, messages, calls and scans.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.