Custom, built in days

Support inbox agent for PayPal

The support inbox agent for PayPal answers payment and refund tickets from PayPal, inside your refund limit.

Northfield NutritionSupport inbox agentWeb chat embed

42 new tickets overnightPayPal
Support inbox agent: Morning. 42 tickets came in overnight. I answered and closed 31: 18 order status, 9 product questions and 4 address changes.
Support inbox agent: 11 are waiting on you: 6 refunds over your limit, 3 that mention a reaction, which I don’t answer, and 2 complaints.
Customer: Send me the reaction ones first.
3 tickets assigned to you, each with a summary

Sample conversation. People, brands and figures are made up.

What it can do with PayPal

Answers payment and refund tickets from PayPal, inside your refund limit
Send a payment link through PayPal for a booking, a deposit or an order, inside the conversation
Tell the person when a payment has gone through, and carry on
Pick up a failed recurring payment and help the person update their card before the service stops

Answers payment and refund tickets from PayPal, inside your refund limit.

Not yet as a ready-made connector.

Routine ones you allow, such as order status, address changes, product questions answered by your help articles, and refunds under your limit.

No.

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.