Live

Stress check-in agent for Momentum Multiply

A ready-made Health Loops agent that points Momentum Multiply members to the mental health benefit on their plan.

Ridgeway LogisticsStress check-in agentWhatsApp
  1. Stress check-in agent: Hi Nomsa, quick check-in. From 1 to 5, how stressed have you felt this week?
  2. Customer: 4. Deadlines.
  3. Red-flag check: none foundSymptom red flags
  4. Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
  5. Customer: A counsellor.
  6. Booked Thursday 12:00Momentum Multiply
  7. Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
Sample conversation. People, brands and figures are made up.

What it can do with Momentum Multiply

  • Points Momentum Multiply members to the mental health benefit on their plan
  • Save the member’s Momentum Multiply status (Rewards level 1, Rewards level 2, Rewards level 3, Rewards level 4, Rewards level 5) so every answer starts from where they are
  • Explain how Momentum Multiply rewards are earned and claimed, from the programme’s published rules with the date they were checked
  • Remind the member of weekly, monthly and yearly goals before they reset, and suggest one thing to do this week

Questions

What does the stress check-in agent do with Momentum Multiply?

Points Momentum Multiply members to the mental health benefit on their plan.

Is the Momentum Multiply connector live?

Yes.

Is the stress check-in agent a therapist?

No.

Does the agent decide Momentum Multiply claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.