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Renewal agent for Britam Tanzania
The renewal agent for Britam Tanzania explains what changes on Britam Tanzania options at renewal and compares them.
Your health insurerRenewal agentWhatsApp
- Renewal agent: Hi Grace, your cover renews on 1 January. Want a two-line summary of what changes on your option?
- Customer: Yes please.
- Compared this year and next yearBritam Tanzania
- Renewal agent: Your benefits stay the same and the monthly contribution goes up. You mostly used day-to-day benefits this year, so your current option still fits. Want me to compare one other option?
- Customer: No, that’s fine.
What it can do with Britam Tanzania
- Explains what changes on Britam Tanzania options at renewal and compares them
- Match the member to their Britam Tanzania option from the 2 on file (Afya Care and Amani Health), with their membership number, from a message or a photo of their card
- Answer general questions about Britam Tanzania cover, and send plan-specific ones to the Britam Tanzania service line rather than guess
- Read a claims or benefit statement the member sends and explain each line still owed, in plain words
Questions
What does the renewal agent do with Britam Tanzania?
Explains what changes on Britam Tanzania options at renewal and compares them.
Is the Britam Tanzania connector live?
Yes.
Does the renewal agent sell plans?
No.
Does the agent decide Britam Tanzania claims or authorisations?
No.
Are scan results or chats used to price cover?
No.
Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.