Custom, built in days

Stress check-in agent for Allianz Care

A ready-made Health Loops agent that points Allianz Care members to the mental health benefit on their plan.

Ridgeway LogisticsStress check-in agentWhatsApp
  1. Stress check-in agent: Hi Nomsa, quick check-in. From 1 to 5, how stressed have you felt this week?
  2. Customer: 4. Deadlines.
  3. Red-flag check: none foundSymptom red flags
  4. Stress check-in agent: Thanks for telling me. Want a two-minute breathing exercise now, or to talk to a counsellor this week?
  5. Customer: A counsellor.
  6. Booked Thursday 12:00Allianz Care
  7. Stress check-in agent: Booked for Thursday at 12:00. It’s private, and I’ll check in after.
Sample conversation. People, brands and figures are made up.

What it can do with Allianz Care

  • Points Allianz Care members to the mental health benefit on their plan
  • Read a member’s Allianz Care plan and benefits through the access your team has, such as an API, a file feed or a portal export
  • Answer cover questions from your Allianz Care plan documents, with the figures for the member’s plan
  • Check a claim’s status and chase the missing invoice, referral or form with the member

Questions

What does the stress check-in agent do with Allianz Care?

Points Allianz Care members to the mental health benefit on their plan.

Is the Allianz Care connector live?

Not yet as a ready-made connector.

Is the stress check-in agent a therapist?

No.

Does the agent decide Allianz Care claims or authorisations?

No.

Can HR see what staff say to the agent?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.