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Lab results agent for Eurofins

The lab results agent for Eurofins explains lab results in plain words and books the next step.

Summit PathologyLab results agentWhatsApp
  1. Results released: full blood count and lipid panelEurofins
  2. Lab results agent: Hi Ayanda, your results from Summit Pathology are ready. Want me to go through them?
  3. Customer: Yes please. Is anything wrong?
  4. Lab results agent: Eleven of your twelve results are inside the lab’s reference range. Your LDL cholesterol is 3.4 mmol/L, a little above the range of under 3.0. It’s worth talking through with your doctor, and the report doesn’t mark it as urgent.
  5. Customer: Can you book that?
  6. Booked a follow-up for ThursdayPractice diary
Sample conversation. People, brands and figures are made up.

What it can do with Eurofins

  • Starts when Eurofins releases a result and explains it against Eurofins’ reference ranges
  • Receive each result from Eurofins as soon as it is released, and start the right follow-up
  • Explain each marker in plain words against the lab’s own reference range, and say which sit outside it
  • Send results marked urgent to a person on your team at once, with the report attached

Questions

What does the lab results agent do with Eurofins?

Starts when Eurofins releases a result and explains it against Eurofins’ reference ranges.

Is the Eurofins connector live?

Not yet as a ready-made connector.

Does the lab results agent tell people what their results mean for them?

It explains each result in plain words against the lab’s reference range and says which sit outside it.

Does the agent interpret Eurofins results like a doctor?

No.

Does the agent interpret results like a doctor would?

No.

Ollie’s agents give wellness guidance. They don’t diagnose or prescribe, and hand off to a human expert when needed.